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Privacy Policy

Last updated: [PLACEHOLDER — effective date]

1. Introduction

MyNextSlot ("MyNextSlot", "we", "us", or "our") is operated by [PLACEHOLDER — legal entity name], a company registered in India with registered address at [PLACEHOLDER — registered address].

This Privacy Policy explains how we collect, use, store, and share information when you use MyNextSlot — our booking platform for creators and their customers. It applies to our website (mynextslot.com), our web application, and all related services.

By using MyNextSlot, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

2.1 Information you provide directly

When you create an account or use our services, we collect:

  • Name, email address, and phone number
  • Profile information (bio, profile picture, business name)
  • Availability and session configuration settings
  • Payment details (collected and processed by Razorpay — we do not store raw card data)

2.2 Information collected from your customers

When your customers make bookings through your MyNextSlot booking page, we collect their name, email address, and phone number on your behalf. You, as the service provider, are responsible for obtaining any necessary consent from your customers.

2.3 Usage and technical data

We automatically collect:

  • Log data (IP address, browser type, pages visited, timestamps)
  • Device information (operating system, screen resolution)
  • Booking and session activity within the platform
  • Error reports and performance data

2.4 Third-party integrations

If you connect Google Meet or other third-party services, we receive the minimum access required to deliver that integration (e.g., the ability to create calendar events). We do not read your email or access data beyond the specific scopes you authorise.

3. How We Use Your Information

  • To create and manage your account and deliver the MyNextSlot service
  • To process payments and subscriptions via Razorpay
  • To send booking confirmations and reminders to you and your customers via email (Resend) and WhatsApp
  • To generate Google Meet links for sessions you have configured
  • To provide analytics on your sessions and bookings
  • To send product updates, billing notices, and support communications
  • To detect and prevent fraud, abuse, or violations of our Terms of Service
  • To comply with legal obligations

We do not sell your personal data or your customers' data to any third party for advertising or marketing purposes.

4. Third Parties We Share Data With

We use the following third-party services to operate MyNextSlot. Each has its own privacy policy.

ProviderPurposeData shared
RazorpayPayment processingPayment info, email, phone
SupabaseDatabase and authenticationAccount data, session data
ResendTransactional email deliveryEmail address, booking details
GoogleGoogle Meet integrationCalendar access (if enabled)
Cloudflare / VercelHosting and CDNIP address, request logs

We may also share data when required by law, court order, or government authority, or to protect the rights, safety, and property of MyNextSlot, our users, or the public.

5. Data Retention and Deletion

We retain your account data for as long as your account is active. Booking records are retained for up to [PLACEHOLDER — e.g., 3 years] for accounting and legal compliance purposes.

If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it by law (e.g., GST records).

Customer booking data (your customers' names, emails, phones) is subject to the same retention schedule unless you request earlier deletion.

6. Your Rights

As a user of MyNextSlot, you have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate data
  • Deletion — request deletion of your account and personal data
  • Data portability — request an export of your booking data in a machine-readable format
  • Withdraw consent — withdraw consent to processing at any time (this may affect your ability to use the service)

To exercise any of these rights, email us at hello@mynextslot.com. We will respond within 30 days.

7. Cookies and Tracking

MyNextSlot uses cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage. We do not use third-party advertising cookies.

Types of cookies we use:

  • Strictly necessary — session management, authentication (cannot be disabled)
  • Functional — theme preferences, UI state
  • Analytics — aggregated usage data to improve the product

You can control cookies through your browser settings, though disabling necessary cookies will break core functionality.

8. Children's Privacy

MyNextSlot is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their information, please contact us at hello@mynextslot.com and we will promptly delete it.

9. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (TLS), row-level security in our database (Supabase), and restricted access controls. However, no system is completely secure and we cannot guarantee absolute security.

If you discover a security vulnerability, please report it responsibly to hello@mynextslot.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice within the MyNextSlot dashboard at least 14 days before the change takes effect. Continued use of MyNextSlot after the effective date constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

MyNextSlot — [PLACEHOLDER: Legal Entity Name]

[PLACEHOLDER: Registered Address, City, State, PIN]

India

Email: hello@mynextslot.com